What we solve
For products where downtime, data loss, or unpredictable releases have serious consequences. Before changing infrastructure, we establish actual load and acceptable service levels.
What you get
Infrastructure becomes observable, releases become repeatable, and backup and recovery procedures are tested. Reliability targets are aligned with business needs.
What is included
- Architecture and operational-risk review
- Definition of SLIs, SLOs, and critical dependencies
- Selection of an infrastructure or SRE team
- Release and configuration automation
- Monitoring, resilience measures, and recovery testing
How we work
- Collect actual metrics and incident history.
- Set priorities and a safe change plan.
- Introduce improvements in stages with a rollback option.
- Test observability and readiness for failures.
Optional additions
- Load testing
- Cloud-cost optimization
- Incident review
- On-call preparation and runbooks
Important considerations
The team is selected for the technology stack and system requirements. Availability levels, response times, and responsibility for external providers are set out in a separate operating agreement.